While standing there anyway I cannot imagine what point there would be in using the app instead of just pushing a couple buttons. You still have to manually push the power button on the units, because you can’t turn them on with the app, and the power turns off almost immediately when a cycle ends. Not smart at all, really nothing more than a monitoring app. Went with an LG washer & dryer in part because they were supposed to be Smart appliances, with this Smart app that lets you control the appliances remotely. I have asked for help through the app or called repeatedly over the past year but no response. Then the remote light will light up on the washer. I never know if I am actually using the downloaded cycle until it starts to animate on the phone. I can never remote start from the appliances and when I choose an already downloaded cycle, the app tells me that I have to use the washer to turn it on. Since this initial review, I have had lots of trouble with the app connecting to the washer and dryer. They never seem to dry on delicate but I am afraid to ruin the stretch and moisture wicking fabric in a regular cycle and there isn’t such a cycle in downloads. I am wearing my fitness outfits more all day now that I am stuck at home. I just wish there were a few more options say for workout clothes as they are made of special fabrics. I particularly love the choices to download into the machine from the app. I can remotely run a load in the washer or dryer and get reminders when the cycle is complete. It seems that even though I am working at home, I am busier than I was when I was in school teaching. To find and connect to nearby Bluetooth devices when adding a product to the app. To obtain the device connecting Wi-Fi info when adding devices To check product status via Smart Diagnosis To use the smartphone's storage when downloading the information of the product to be connected To use the AI oven Cooking Record feature. To record and store purchase receipts when registering additional information about the product. To take and attach photos in "1:1 Inquiry." To share a home or account scanned from a QR code. To check your current location in the "Smart Routines" function. To search for and use information about current locations, such as weather. To set and save the home location in Manage Home To find and connect to nearby Wi-Fi when registering the product. (Including OS Request Permissions such as "Siri & Search", "Notification", "Background App Refresh", and "Cellular Data") The following access permissions are necessary for the ThinQ app.Īll the access permissions requested are optional access permission, so even if you do not allow them, you can still use the app except for the related services. ※ Services and features may vary depending on your product model and your country or region of residence. Access a range of content, including function descriptions and essential usage solutions for products. ■ Conveniently reference LG home appliance manuals in one place. Our chatbot provides answers tailored to your product’s situation and condition. ![]() ■ Ask our AI-powered chatbot about ThinQ home appliances 24/7. Book a service visit from a professional engineer for an accurate diagnosis and inspection. ![]() Use the Smart Diagnosis function to check your product’s status. ■ Handle everything from troubleshooting to service requests directly from the app. Set energy saving goals and get usage status notifications to help save energy more efficiently. Use Energy Monitoring to compare your power usage with your neighbors’. ■ Monitor your energy consumption data quickly. When you’re on vacation, automatically turn off products to save energy. Automatically turn on the lights and air purifier when it’s time to wake up. ■ Create smart routines to match your needs. Check out special laundry care techniques in the Discover tab. ■ Discover new ways to use your home appliances. Download new cycles for your washing machine, dryer, styler, and dishwasher. Customize the start and end melodies for different home appliances. ■ Experience ThinQ UP appliances that evolve with you. Get personalized recommendations for managing appliances based on usage history. Control your IoT home appliances from anywhere with our app. ■ Discover the convenience of smart home appliances through the Home tab. Connect your IoT home appliances to the LG ThinQ app.Įnjoy effortless product control, smart care, and convenient automation in one simple solution.
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